Is community software really useful?
Community software does offer many features and it is particularly useful for large enterprises, educational institutions, foundations and associations. A large membership and their contact details are the best conditions for settng up an own community. It helps to minimize the efforts and the costs of profile administration, since the members update their data themselves. A web community software supports them to facilitate communication within the organization and to ease the administration progress.
How can we ensure a successful community software development?
Not only the successful development of a white label social network is important but also a good marketing strategy. Members should be well informed and attracted by incentives to log in to the community. In this effort, simple newsletters are not enough. Members should be motivated to participate by more appropriate ways. What has been mostly lacking so far from the organization will be the right incentive. An event module within the social community software will be the best motivation for an organization that fails constantly to arrange regular meetings. If organization’s events are often a disaster, a survey module for feedback could be helpful, too. The organisation needs to fill the community with interesting content to drive attention to the community.
What benefits does community software bring?
Community software has definitely advantages for both sides. On the one hand, members can sustain a better contact to the organization and exchange their ideas more effectively and frequently with other members. On the other hand, community software does not only support organisations in member adminstration but also helps them to get to know their members better. Since members often reveal a lot of information about themselves in exclusive community portals, the organization should keep track of how exactly this can be used to get advantages. Especially in forum discussions the positions and views of the users are often quite clear.
To summarize, community software represents the best solution for exchanging ideas and information transfer between organisation and members. IntraWorlds provides community software customized and fully adapted to each customer‘s needs along with additional training, workshops and consulting. Ask now for a free and non-committing demo presentation by filling in the form below!